Apple/ Mac Memory

[loneshark]

I purchased matching 2Gb Ram for Powermac G5 Dual 1.8Ghz having completed the compatibility questions on the Crucial Website. Once fitted (correctly) computer fails to boot. I have removed new memory however machine still fails to boot ! Can someone suggest solution please, very frustrating Thanks

[loneshark]

Apologies, should have said machine already had 2 Gb Ram fitted in matching pairs which were also Crucial purchased.

Tahnks in advance

[loneshark]

Update: I purchased a copy of Alsofts Disk Warrior and ran it where it found several errors on the machine mostly relating to the new Crucial memory inserted. Fixed same.

Now running perfectly, but a warning to everyone purchasing such memory, you will more than likely have to fork out a few quid on this program to rectify the inherent flaws.

[Crucial_Katana]

The most common reason that an iMac refuses to boot when you install memory is that the parts are not fully seated, however that seems to have been solved now.

If you want to verify that the new memory is working properly, you can download and run the program Rember. Set it to test all your RAM, and run it at least 6-8 loops. If it throws errors, test the new modules one at a time, to determine which one of them it is that is causing the issues. Hardware problems are consistent, and if one of the modules is somehow not working right, the errors will return. Replacing the parts will take care of that.

Please contact our Customer Support department or use the links on our RMA page to request an exchange. Be sure to use the proper link for your location.

US Customer Service
US Warranty and Returns

UK/EU Customer Service
UK/EU Warranty and Returns