Ballistix Performance Memory

[Montesinnos]

Hey folks.

A while ago, I have bought 2 2GBs kits of Ballistix Tracer. 

Since the day I bought, I have had issues with stability, but I always blamed on my motherboard (EVGA 680i SLI) because they were famous for not handling 4 GBs well. 

I never had time to look into this, so most of the time when my system crashed, I'd just take two modules and reboot.

However, today I (a little more knowledge about memory) know that the memory is faulty and I suffered unnecessarily  with them for more than year. By the way, each kit cost US$ 250 dollars!

I'd like to know from you guys (both moderator and users) how well and satisfying Crucial support is and what procedure is the most indicated to solve my issue (phone, email or live chat?).

Thank you so much, 

Victor

[rpsgc]

Hello,

Crucial Support is pretty good.

US - www.crucial.com/contact
UK - www.crucial.com/uk/contact
EU - www.crucial.com/eu/contact

Alternatively, you can go directly here to request an RMA.

[Colt1911]

you and about 10 million other people have looked at that same screen with disgust. The support personel is friendly enough, but they told me it was standard operating procedure to replace defective RAM with refurbished RAM. In other words you replacement RAM wont be new.

My advice, swallow hard and chalk it up to a $500 lesson learned. Then go buy from a different manufacturer.

Colt