Kilobyte Kid
paolonardi1
Posts: 6
Registered: 11-03-2009
0

256 GB hd dead

 

hi there

2 weeks ago i bought this:

 

Crucial 256GB SSD 2.5" Serial ATA MLC 256GB Crucial M225 2.5" Serial-ATA Solid-State Drive (SSD) Excellent alternative to hard disk drives with 250MB/s Read, 200MB/s Write Speeds. 5 year Warranty

 

 

i've succesfully installed the drive in my mac book pro 15'' late 2008.

 

this morning suddenly the OS freezed and i wasn't able to boot again.

 

i took the HD to a tech and he said no way to get anything out of it. 

 

what is going on? i payed over 600$ for this HD and it's 5 years warranty.

 

i have no words. please advise

 

ESD Strapped
targetbsp
Posts: 287
Registered: 08-27-2009
0

Re: 256 GB hd dead

If you contact Crucial support for your region here: http://www.forum.crucial.com/t5/Warranty-Information/How-to-Contact-Customer-Service/td-p/498

I'm sure they'll arrange to replace it for you.

Kilobyte Kid
paolonardi1
Posts: 6
Registered: 11-03-2009
0

Re: 256 GB hd dead

it's not about replacement

how can i get my data back?

what happened to the drive?

if i get a new one will happen the same thing?

5 years warranty 600$ and it brakes after 2 weeks?

what are you selling?

 

Binary Boss
fjcamacho
Posts: 15
Registered: 10-16-2009
0

Re: 256 GB hd dead

I have the same problem as you. I'm afraid that we must wait until Apple make a new firmware EFI. It's something that happen to SATA II controller. If you use your SSD with external box with USB or Firewire, it's go fine, butttttttt you haven't the speed for we paid. Sorry.

 

Kilobyte Kid
paolonardi1
Posts: 6
Registered: 11-03-2009
0

Re: 256 GB hd dead

it does not work with external HD box

it just does not work

 

paolo nardi

ESD Strapped
targetbsp
Posts: 287
Registered: 08-27-2009
0

Re: 256 GB hd dead

[ Edited ]

A 5 year warranty means if it breaks inside 5 years it'll be replaced free of charge.  No-one can manufacture a complex product and say with 100% certainty that it will not break.

 

They're unlikely to break often - consider how much it would cost the manufacturer to replace a $600 drive every 2 weeks for 5 years?  So yes a 5 year warranty is a good guide that it's generally a reliable and lasting product.

 

As for the data unless you've got a backup I'm afraid you may be out of luck. :smileysad:  If you've only had the drive for 2 weeks don't you still have the data on your old drive?  And I appreciate no-one likes hearing this after their drive has just failed but take regular backups.  No matter how much they cost - disk drives sometimes fail. :smileysad:

Kilobyte Kid
paolonardi1
Posts: 6
Registered: 11-03-2009
0

Re: 256 GB hd dead

of course i have back up, but i've completely lost 2 weeks of work.

considering that i've bought this drive to have a 100% secure HD on my laptop this sounds frustrating don't you think?

it makes no sense to me.

 

 

you mean we have 100% no chance to get the data back?

 

what i want to know is what happened! what if i get a new drive and it happens again?

do you have experienced other issues like this one?

paolo

 

Binary Boss
fjcamacho
Posts: 15
Registered: 10-16-2009
0

Re: 256 GB hd dead

Have you tried with disk utilities, for ex. DiskWarrior?. I had the same and i repair the disk without delete it. I just use DiskWarrior and "disk utilities" of Apple.

 

But you must do in external box, in other computer.

 

Hope i can help.

Kilobyte Kid
paolonardi1
Posts: 6
Registered: 11-03-2009
0

Re: 256 GB hd dead

i have a tech working on it saying he cannot get energy to the device, so there's no way to use any software.

we tried with external box, in other mac, etc.

 

ESD Strapped
targetbsp
Posts: 287
Registered: 08-27-2009
0

Re: 256 GB hd dead

I don't know if you realise this when asking if I have experienced such issues but I don't have any affiliation with Crucial.  My name is only in a different shade of blue because I spend too much time on this forum. :smileyhappy:

 

So I can only provide you my own experiences and not an official point of view.  Which is this - I'm not aware of any storage manufacturing company that guarantees against data loss.  If your mechanical drive failed and you wanted to recover the data then you'd need to send it to a data recovery specialist at a cost of a few hundred pounds but I would imagine (and I don't know this for sure) that SSD technology is too new for most such companies to have recovery techniques for SSD's.

 

They are reckoned to be more reliable than hard drives and I've not seen many occurrences of drive failure on this or other ssd forums but sometimes it does happen and you should ensure you have recent backups in case the statistically unlikely worst case happens again.