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256GB M225 Dead
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11-13-2009 01:24 PM
I recently purchased a 256GB M225 and have been using it for about 1 week with windows 7 32bit. Earlier while using the computer everything froze and when I rebooted the drive was no longer recognised in the bois. I tried swapping cables and sata connections for ones I know work but the drive is still not recognised. There is also a red light now showing on the drive when the computer is powered on. I take it the drive is dead and needs to be RMS'd, but I do not have the original box (was stupid & threw it away) & there are no stickers on the drive so I do not have any of the numbers that are requested for the RMA. Am I still able to RMA the drive and if so how as I tried using the description options in the RMA request page but it just kept going back to that page every time I hit submit description.
Re: 256GB M225 Dead
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11-13-2009 01:33 PM
Best to contact Crucial Support for your region directly for help with an RMA: http://www.forum.crucial.com/t5/Solid-State-Drives
Re: 256GB M225 Dead
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11-18-2009 05:26 PM - last edited on 11-18-2009 06:15 PM
Same thing here. I bought a bunch of your 64G SSDs and they have been great. I have a mission-critical deployment, so I have been gradually switching all my production laptops over to Crucial SSDs. About two weeks ago, I bought one 256G drive to give it a try. This morning, the Dell ATG D630 laptop with the 256G drive showed BSOD. I then removed the drive and tried it in several other machines and external enclosures. The SSD is dead as a door-nail. No longer even recognized.
I have gotten an RMA and am going through the repair/replacement procedure, but I'd like to know your failure statistics for those 256G drives. Did Crucial possibly get a bad production run? As I said, the 64G SSDs have been fine, but after seeing the above post, seeing another post on this forum concerning 1- and 2-week old 256GB SSDs croaking, and given my own experience, I'm now reticent to use the 256G drives for anything mission-critical. It sounds like you've got a systemic problem with the 256G. In theory SSDs should never fail, whereas 100% of HDDs will eventually fail. That's why I was willing to pay the extra $$ to go SSD.
Re: 256GB M225 Dead
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11-24-2009 03:32 AM
Yep
I have a 256GB M225 SSD that has completely died. BSOD then unrecognised.
