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Kilobyte Kid
ToniBaloni
Posts: 1
Registered: ‎09-06-2012
0

M4 512GB not recognized anymore

[ Edited ]

Hi!

 

About 3 weeks ago I bought the M4 512GB SSD, but today the drive is not showing anymore. There was no power loss. I have GA-x58a-ud3r motherboard, Kingston 128 GB SSD, where windows 7 64 bit is installed, and 1 TB HDD.  I updated all the drivers for the motherboard, graphics card and bios, M4 firmware is 000F. I Set the ahci mode, disabled system restore, drive indexing, prefetch and superfetch, recycle bin, verified trim and enabled faster boot through msconfig. The drive letter assigned was M, I didn't change that.

 

I installed postgresql database program and Holdem Manager 2 (poker tracking and analysis software) on the new drive and started importing hand history files (.txt) into HM2. Everything was working smoothly, but today  I turned on PC and the new drive isn't showing anymore. Ufff

 

What can I do?

 

edit: I wanted to do the power cycle, but the drive reappeared after I shut down my PC and turned it on again, without even disconnecting the drive. What could be the cause of this? I'll disable faster boot. Should I do anything else?

Community Manager
Crucial_Junket
Posts: 1,757
Registered: ‎05-25-2011
0

Re: M4 512GB not recognized anymore

Hi ToniBaloni,

 

I'm sorry to hear that you are having issues with your SSD drive.

 

I would recommend still using the power cycle method to see if that helps with the problems you are having.

 

In most cases, your SSD can be returned to normal operating condition by completing a power cycle. This resets the firmware in the SSD to allow it to be detected again. No data is lost during this process and it will take approximately one hour to complete.

Simply follow the steps from this Crucial.com Knowledge Base article:

http://forum.crucial.com/t5/Solid-State-Drives-SSD-Knowledge/Why-did-my-SSD-quot-disappear-quot-from...

 

If you are still having problems after this please contact the customer support team HERE and we will arrange an exchange for you.

Junket, Crucial Moderator UK
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