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SODIMM Sherpa
Tekno
Posts: 89
Registered: 10-20-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

[ Edited ]

I think the reason they suggest running the wiper tool after an upgrade to 1819 is because all previous TRIM commands to the drive are now out of sync. When you were back at 1571, Windows 7 was sending down TRIM commands (if you had it enabled), but the drive was ignoring them. This means the OS thinks it's trimmed blocks, but the drive really didn't do anything. Once you upgraded to 1819, the drive now trims correctly, but all the previously untrimmed blocks won't get trimmed.

 

This is why so many suggest a Sanitary Erase and a full re-install so Windows 7 and the SSD can start fresh and be on the same "page" so to speak. (pun intended!!). If you don't want to do an erase and install, running wiper once or twice as crucial has suggested will sync the drive back up with Windows 7. Once you do this, you should never have to run wiper again as all the TRIM commands should be accepted by the drive with firmware 1819 keeping them in sync.

 

This is all the information I got from reading the OCZ forums. They have a massive post there about this.

 

However, in my case, I did the Sanitary Erase and re-install, but I still eventually got slowdown after running my system for a while. I just want Crucial to let me know if this is expected behavior or if I am doing something wrong. They are still investigating. I also tried to run the wiper tool and it really didn't make any difference. The drive is by no means slow with 1819, but as others have posted there definitely seems to be some kind of write slowdown in performance and also real copy tests.

Binary Boss
johnyeah2
Posts: 18
Registered: 09-23-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

Nope. I tried 2 consecutive wipes. Didn't improve performance. Still same 190 mb/s 9x mb/s for my 128GB.
Binary Boss
uneverno
Posts: 38
Registered: 09-09-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

[ Edited ]

This is starting to get depressing. I've always had good experiences with Crucial but this SSD thing is quickly turning into a bit of a joke. There is virtually no response from Crucial except to say wipe your drive twice which doesn't work. No comment regarding any dangers of downgrading to 15xx. No indication of when we might have a resolution to this real problem. We waited for weeks for the 18xx firmware that should have been tested thoroughly but appears to have been given to us to beta test.

 

What really annoys me is the lack of communication from Crucial. They seem to have thrown us a stinking bone with 18xx and now nothing, not even a word. Well as far as I'm concerned it just not good enough. Just look at all the support they get at OCZ, it's staggering. Here, one post in a month if you are lucky from a rep, not even a tech.

 

I'm starting to regret my purchase and may very well pull the thing out of my system and get a proper SSD. If and when Crucial decide to grace it's customers with a solution to our problems then I may use their fix (if it works) and reinstall the drive. I just feel so disappointed with the support (or lack thereof) from Crucial. They can't even take the time to tell us if it's safe to go back to 15xx, that's just unacceptable from a service point of view. I'm really starting to regret my purchase.

Binary Boss
ae3265
Posts: 16
Registered: 10-23-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

A downgrade is destructive, you will have to restore your data.  That's been posted in several places on these forums and it'll warn you when you do the downgrade.

 

A lack of information regarding the physical switch is concerning...

 

The firmware itself if coming from another company, and Crucial tweaks it to their needs.  That's very common.  So they are somewhat dependent on their supplier.

 

Having just downgraded back to 1571, I'm much happier.  Aside from performance being restored, my Macbook Pro is no longer cranking up the CPU and heat on heavy writes.  I was noticing that my temps were clming to 80c with large write ops and after the downgrade I'm restoring 73gb worth of virtual disks and it's not breaking 60c.

 

I used a WinPE boot CD, USB stick to downgrade.  On the MBP itself, you can boot off Windows 7 WinPE and run the wiper tool, but it says it cannot do anything with the disks.  TO do the firmware downgrade, I did take the precaution of both setting the physical switch and using an older toshiba laptop.  Looks like one could run the firmware upgrade from the Mac, it detects the drive, but I dunno about the AHCI thing.

 

I would like to see more action/communication from Crucial on some issues.  OTOH, this is still a newer technology and early adopters with feel the pain.  If you can't deal with it, you really should wait and see how upgrades turn out before doing them.

 

Even then, have a good recovery plan.

 

I'm pleased to report that Carbon Copy Cloner on Mac does great, and I've used it both to restore systems and migrate them to newer hard drives.

 

Total time spent with downgrade and data restore, about 2 hours for 129gb....not too bad.

Binary Boss
uneverno
Posts: 38
Registered: 09-09-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

[ Edited ]

ae3265 wrote:

A downgrade is destructive, you will have to restore your data.  That's been posted in several places on these forums and it'll warn you when you do the downgrade.

 

A lack of information regarding the physical switch is concerning...

 

The firmware itself if coming from another company, and Crucial tweaks it to their needs.  That's very common.  So they are somewhat dependent on their supplier.

 

Having just downgraded back to 1571, I'm much happier.  Aside from performance being restored, my Macbook Pro is no longer cranking up the CPU and heat on heavy writes.  I was noticing that my temps were clming to 80c with large write ops and after the downgrade I'm restoring 73gb worth of virtual disks and it's not breaking 60c.

 

I used a WinPE boot CD, USB stick to downgrade.  On the MBP itself, you can boot off Windows 7 WinPE and run the wiper tool, but it says it cannot do anything with the disks.  TO do the firmware downgrade, I did take the precaution of both setting the physical switch and using an older toshiba laptop.  Looks like one could run the firmware upgrade from the Mac, it detects the drive, but I dunno about the AHCI thing.

 

I would like to see more action/communication from Crucial on some issues.  OTOH, this is still a newer technology and early adopters with feel the pain.  If you can't deal with it, you really should wait and see how upgrades turn out before doing them.

 

Even then, have a good recovery plan.

 

I'm pleased to report that Carbon Copy Cloner on Mac does great, and I've used it both to restore systems and migrate them to newer hard drives.

 

Total time spent with downgrade and data restore, about 2 hours for 129gb....not too bad.


 

 It took me all of twenty minutes including the Ghosting work to do it. Your assertion that SSDs are new tech is somewhat ignorant. I was using the original Core Series SSDs that were pieces of ..... and that was ages ago. There is more than enough information regarding SSDs to put out a product that doesn't need the consumer to beta test it for you.

 

Are you telling us that the responses here by Crucial to their customers is good?  It is just not good enough when Crucial can not even answer a simple question like "is it safe to revert to the 15xx firmware while waiting for a fix to the fix". Is it too much to ask that Crucial release working firmware instead of throwing anything at us without even testing it in a real world situation? Who the hell actually tested this new firmware, the work experience kiddie? Surely it wasn't anyone that did any testing on the performance implications because they would have found that writes suffered a 50% hit.

 

I don't know what your affiliations in this matter are but I'm sure you don't represent the view of the majority of users here. I really don't get what the point of your post is. If it's to say that it's simple to downgrade, well derr, of course it's simple to downgrade  But that's not the point. The point is, why release a faulty firmware 17xx, then take weeks to release a "fixed" faulty firmware 18xx, then leave customers hanging in the wind when they ask simple questions like is it safe to continue using 15xx. If you hadn't noticed the upgrade data file made mention of a problem with 15xx but now that everyone is downgrading to fix there SSD performance that was rooted by upgrading to a faulty 18xx firmware we can't even get a simple answer to whether or not it is safe to use 15xx while Crucial hopefully within the next year manages to get a real working firmware that does what the drive specifications say it should do.

 

** KEEP IT COURTEOUS**  We need communication from Crucial not deafening silence. To tell you the truth, I'd rather that Crucial put back the 17xx firmware for download as it had better performance than the 15xx and probably had fixes that are useful. Come on Crucial tell us if it's OK to keep using 15xx or upload the 17xx firmware so we can use that while we wait for an hopefully final working firmware.

SODIMM Sherpa
sonicsonic
Posts: 66
Registered: 10-01-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

IM totally agree yesterday I noticed that 1 of 2 128gb drives had a slowdown on the seq writes it dropped to 120 instead of what is used to be around 160-170 did wiper twice not helped goona revert back to 1571 today and use wiper occasionally sad very sad :smileysad:

Dual Channel Surfer
targetbsp
Posts: 632
Registered: 08-27-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

I don't know if you've noticed but 2 days ago OCZ declared the write performance of the new firmware fine, told everyone to stop benchmarking and just get on with using the drive and locked the thread.  If Crucial are still investigating the issue - we're actually ahead of the game. :smileyhappy:

Binary Boss
ae3265
Posts: 16
Registered: 10-23-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

[ Edited ]

 


uneverno wrote:

ae3265 wrote:

A downgrade is destructive, you will have to restore your data.  That's been posted in several places on these forums and it'll warn you when you do the downgrade.

 

A lack of information regarding the physical switch is concerning...

 

The firmware itself if coming from another company, and Crucial tweaks it to their needs.  That's very common.  So they are somewhat dependent on their supplier.

 

Having just downgraded back to 1571, I'm much happier.  Aside from performance being restored, my Macbook Pro is no longer cranking up the CPU and heat on heavy writes.  I was noticing that my temps were clming to 80c with large write ops and after the downgrade I'm restoring 73gb worth of virtual disks and it's not breaking 60c.

 

I used a WinPE boot CD, USB stick to downgrade.  On the MBP itself, you can boot off Windows 7 WinPE and run the wiper tool, but it says it cannot do anything with the disks.  TO do the firmware downgrade, I did take the precaution of both setting the physical switch and using an older toshiba laptop.  Looks like one could run the firmware upgrade from the Mac, it detects the drive, but I dunno about the AHCI thing.

 

I would like to see more action/communication from Crucial on some issues.  OTOH, this is still a newer technology and early adopters with feel the pain.  If you can't deal with it, you really should wait and see how upgrades turn out before doing them.

 

Even then, have a good recovery plan.

 

I'm pleased to report that Carbon Copy Cloner on Mac does great, and I've used it both to restore systems and migrate them to newer hard drives.

 

Total time spent with downgrade and data restore, about 2 hours for 129gb....not too bad.


 

 It took me all of twenty minutes including the Ghosting work to do it. Your assertion that SSDs are new tech is somewhat ignorant. I was using SSD more than a year ago. There is more than enough information regarding SSDs to put out a product that doesn't need the consumer to beta test it for you.

 

Are you telling us that the responses here by Crucial to their customers is good? It is just not good enough when Crucial can not even answer a simple question like "is it safe to revert to the 15xx firmware while waiting for a fix to the fix". Is it too much to ask that Crucial release working firmware instead of throwing anything at us without even testing it in a real world situation? Who the hell actually tested this new firmware, the work experience kiddie? Surely it wasn't anyone that did any testing on the performance implications because they would have found that writes suffered a 50% hit.

 

I don't know what your affiliations in this matter are but I'm sure you don't represent the view of the majority of users here.  I really don't get what the point of your post is. If it's to say that it's simple to downgrade, well derr, of course it's simple to downgrade. But that's not the point. The point is, why release a faulty firmware 17xx, then take weeks to release a "fixed" faulty firmware 18xx, then leave customers hanging in the wind when they ask simple questions like is it safe to continue using 15xx. If you hadn't noticed the upgrade data file made mention of a problem with 15xx but now that everyone is downgrading to fix there SSD performance that was rooted by upgrading to a faulty 18xx firmware we can't even get a simple answer to whether or not it is safe to use 15xx while Crucial hopefully within the next year manages to get a real working firmware that does what the drive specifications say it should do.

 

 We need communication from Crucial not deafening silence. To tell you the truth, I'd rather that Crucial put back the 17xx firmware for download as it had better performance than the 15xx and probably had fixes that are useful. Come on Crucial tell us if it's OK to keep using 15xx or upload the 17xx firmware so we can use that while we wait for an hopefully final working firmware.


 

 

**Keep it courteous**

 

I'm a customer, just like you are.

 

No reason to be rude, and if you'd go back and read my post, you might see that I do have issues with the current situation.

 

As for your technical critiques, let's get a few things straight.

 

1.  I took my time.  No need to rush.

2.  My downgrade time included taking machines apart, flashing, and restoring, etc.  Pulling data off a 5400 RPM drive over FW400 ain't the fastest read source either.  But fast enough for my purposes.

 

 I was actually trying to be helpful and provide information that some may have found useful.  

 

 

I get it, you're **bleep** off at Crucial.  And taking it out on someone just trying to be helpful here is just a real stand-up thing to do. 

 

while you're busy **bleep** about Crucial, I guess the fact that other manufacturers are having the same issues...

 

Firmware has issues.  Always has, and like any other software, always will.  Providing useful relevant feedback will help.  After you've spent a few decades in the IT industry, you might figure that out.

 

At this point, Crucial, please get a little more active on these boards,

Binary Boss
uneverno
Posts: 38
Registered: 09-09-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?


targetbsp wrote:

I don't know if you've noticed but 2 days ago OCZ declared the write performance of the new firmware fine, told everyone to stop benchmarking and just get on with using the drive and locked the thread.  If Crucial are still investigating the issue - we're actually ahead of the game. :smileyhappy:


 

Well why can't they answer the simple question of whether or not it's OK to use 15xx? All we heard was that they will look into it, that was ONE post and nothing since. No advice, no update, no indication of what is the best course for users, no details of possible fixes, nothing. Yep, we really are ahead of the game, it's just a shame there is a game going on involving customers to begin with. I don't like playing games with my hard earned.

Tracer Lite
lordgllynn
Posts: 717
Registered: 06-08-2009
0

Re: Question: Is there an issue with 1819 FW causing write speed performance problem?

The problem stems from Indilinx' testing. They probably told Crucial that they fixed it, then gave them the method to perform the downgrade/upgrade and passed off the qualifications onto Crucial's shoulders. It happens a lot with companies like Indilinx and J-Micron. It's basically the old support two-step: "Well, it worked fine in our lab, must be your tests that are wrong." Crucial did test the firmware longer than anyone else and they didn't foresee these problems. Think about the customers of the other manufacturers who were given the firmware without any real testing. You may think that they really got customer service from the other brand, but really, I prefer to have a purchase that comes from a company that doesn't just throw stuff out as soon as a problem arises. You have to know Crucial is on this. They may not have any answers. But they are probably aware and are asking Indilinx to pull their collective heads out of their rears and get it right. To be honest, if I was as concerned as some of you seem to be, I would have directly contacted Crucial and started asking questions, instead of posting here in the hopes that one of the moderators happens to see these posts in a timely manner and get the message out to the right people. You have the ability to contact the right people yourself. And you should. For no one knows your problems better than you do. I can't wait until this subject goes away. People are starting to get on each others nerves. That's not what these forums are for. They are for help, not repression.