Warranty Information

[JackNSally]

I have been waiting on an RMA number. Any mods that can help?

Thanks,

JnS

[Crucial_Katana]

I was unable to find an RMA in our system when I ran a search for the email address you used to sign up to the forum. Do you have an original order number, or did you use a different email address on the RMA request?

[JackNSally]

I used the same email.  I filled out the form online and then that was it, no kind of confirmation or RMA number or anything. Should I fill it out again? Or.....

[Crucial_Katana]

If you used the same email there is a possibility that the form never reached us. You can either try again, or you can contact our Customer Support and request an RMA from them.

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US Warranty and Returns

UK/EU Customer Service
UK/EU Warranty and Returns