I took my macbook to apple store because of problems waking up from sleep. The apple genius ran some tests on it and said it was a problem with memory. I upgraded my memory the day I bought my macbook last october, at the campus apple store. I took my bad memory (2 X 2GB module) into the campus store and they asked me to return it to crucial. I applied for an RMA and returned it to crucial and they received it yesterday ( I tracked the shipment). Do any of you know how long it will be before my memory will be replaced? I really need the memory quick because I use my computer a lot for graphics and data analysis.
Provided there are no problems and the replacement parts are in stock, the RMA turnaround time is usually pretty quick.
I have checked the status of your replacement order and can confirm it shipped yesterday. You should now have received a confirmation email, with tracking number so you can check the delivery progress on the courier's website.
You might have sent me the wrong email by mistake. The email you sent me gives me instructions to send my package to crucial. I already sent my package and you received it on Friday. I still haven't received the email with the tracking info for my replacement RAM. Thanks
That's a little strange, you should have received a copy of the tracking email as well. After investigating the situation a bit further I have sent over the tracking information via Private Mesage here in the forum, rather than trying to email you again. I apologize for the delays earlier.
